Meet the Judges of our Communities that Work Social Media competition here. We’ll be announcing the full panel of judges throughout the campaign – get your entries into the competition by 1st May. Click here for more details about the Social Media Competition.



Chloe Fletcher, NFA Policy Director

Chloe has worked in the social housing sector for over 20 years, starting in housing management whilst completing a housing masters and diploma at London School of Economics. In 2000 she moved into housing policy and worked on affordable housing and housing finance policy on behalf of the London boroughs, initially for London Housing Unit and prior to joining the National Federation of ALMOs (NFA) in 2007, as Head of Affordable Housing and Investment at London Councils.

She has been the Policy Director for the NFA since 2014. Over the past 12 years with the NFA she has worked with officials at MHCLG, DWP, BEIS and the Treasury, MPs and Ministers as well as other housing organisations and wider stakeholders such as the Chartered Institute of Housing, the Local Government Association, the National Housing Federation, the Employment Related Services Association, NHS Alliance and Give Us A Chance to promote ALMO and council housing issues covering areas such housing finance, new build, welfare reform, health and housing and tackling worklessness.

She is currently leading the NFA work on Universal Credit and the Social Housing Green Paper highlighting issues that affect ALMOs and their tenants. She sits on MHCLG technical advisory groups and the DWP Core Landlord Group on behalf of the NFA.

Mark Lawrence

Mark Lawrence is Editor of 24housing magazine and has been working in the sector since 2015. Before that, he worked for various publications, looking at community-led initiatives to combatting extremism in the UK. He is passionate about ending discrimination and promoting equality across the sector.

Rachael Orr

Rachael Orr has been the Director of PlaceShapers, the network of 120 community-based housing associations since July 2018. She is also a Trustee at the British Refugee Council.

Prior to PlaceShapers, Rachael was Head of Oxfam’s UK Poverty Programme, leading all policy, campaigns and programme work on domestic poverty.

She previously worked for Shelter as a Campaigns Manager and Press Officer, and was the Chair of Angel Shed Theatre Company, an inclusive theatre charity.

Jenny Osbourne

Jenny Osbourne is Chief Executive at Tpas – the tenant engagement experts, and has been with the organisation since 2002. Her previous role was Head of Corporate Services with specific responsibility for membership and governance matters.

She is an English Graduate from Leeds University. Prior to working for Tpas, Jenny worked for the Post Office, on their management programme in the branch network. Previously, Jenny was with Scottish and Newcastle, and worked on data management in their Leeds office.

Jenny is committed to the tenant empowerment agenda and is a strong advocate for effective partnership working between tenants, providers, contractors and government.