Name: Rebecca Lee
Joined AmicusHorizon: November 2012
Rebecca Lee is feeling much more confident about the future thanks to the ‘Give Us A Chance’ (GUAC) scheme.
Despite going through college and university, the 25 year old had spent around 18 months out of work.
Through GUAC, she was given a break by AmicusHorizon when she was appointed an Area Support Administrator in November 2012.
And she’s gone from having little experience to gaining an array of new skills along the way.
Although her contract is coming to an end, she’s upbeat about her chances of gaining employment.
Rebecca said: “Through the Give Us A Chance scheme I became an Area Support Administrator and I loved it. I’ve learnt so much about the housing sector.
I love a challenge. I like going the extra mile and this job has allowed me to do that.
AmicusHorizon is an amazing company to work for because there are so many opportunities within the business.”
The Area Support Administrator job meant Rebecca was dealing with day-to-day issues faced by residents.
She’d ensure paperwork was all kept up-to-date and picked up the knowledge to offer residents advice where needed.
Rebecca did so well that her contract was renewed for another six months – this time in a different role as a Customer Service Advisor in the Response Team.
Her role includes providing residents with basic information about repairs, as well as booking in repair work.
Looking to the future, Rebecca said: “The GUAC scheme changed my life completely and has given me so much more confidence.”
Hifzul Khahir, who works in Community Development at AmicusHorizon, said: “The GUAC scheme has really boosted Rebecca’s confidence. She’s done so well.
Rebecca got the opportunity to present the GUAC programme to some of the most influential people in the Kent Housing Group. t was a fantastic achievement for her to do that. I’ve no doubt that her gaining a permanent contract is only a matter of time.
Rebecca’s now got the experience, she’s fantastic in interviews and she’s a pleasure to talk to. She’s come such a long way from where she first started.”